Can't log in

The Darkurai · Joined: 28 Mar 2008 Posts: 4

I had to create this account because I can't log in to my normal one. I changed my e-mail address on it, and it said it would send me an e-mail about reactivating the account. I've been waiting for about a half hour and that e-mail never came. The activation e-mail for this account came (as far as I can tell) instantaneously. I can't find any way to resend the e-mail.

WHAT DO I DO

Blue · Joined: 04 May 2005 Posts: 13801 Location: Feel my Kappa

Try checking everywhere for the other mail. Perhaps it's on junk or something like that. Other than that, I have no idea =x
_________________
[My youtube videos]

The Darkurai · Joined: 28 Mar 2008 Posts: 4

Lunar Eclipse · Posted: Fri Mar 28, 2008 1:05 pm Post subject:

Or I can just fix it for you. Wait a moment and I'll have the other account reactivated.
_________________

Darkurai · Joined: 31 Jul 2005 Posts: 8059

Curimuch · Joined: 13 Feb 2007 Posts: 17660

Yeah I had this weird problem a long time ago. Ryuuko had to change my password for me to re-log in, it was really weird.

What kind of error is it?
_________________

Lunar Eclipse · Posted: Fri Mar 28, 2008 2:07 pm Post subject:

This isn't really a password problem, so your issue may have been different. In this instance, the system for some reason doesn't send (or, perhaps, doesn't properly send) a confirmation e-mail when a user changes his or her e-mail address. Whenever you switch that part of your personal info, your account automatically switches from active to inactive until you confirm that the new e-mail address is in fact valid, but when the activation e-mail doesn't come through, one of the mods has to manually reactivate the account via the control panel.
_________________